BUKALAPAK
Leadership culture Nurturing an agile and flexible mentality is also essential to Tjahja , who is fully behind Bukalapak ’ s company philosophy of inclusion . “ When it comes to hiring , first and foremost I like to have a good mix of people that are essentially smarter than me in their areas of expertise . It ’ s important that they know their job well so that my job is more about unlocking their potential and providing them with opportunities , rather than just directing them . If you hire people who can challenge you and push the boundaries of what they do , then you stand a much greater chance of driving innovation .”
The hiring process and what TJahja looks for in his team members is also an example of making the most of Bukalapak ’ s human capital . “ My philosophy for hiring boils down to four keywords ,” he says .
“ Trust - I need to be able to trust my team members to carry out their work and innovate . Transparency - because everyone should be aware of what our goals are and where our challenges lie . I don ’ t believe in withholding information .
As a leader , it ' s also my job to be open with my staff so that they feel they can be open with me .”
Empathy for his staff is another essential part of managing a successful team . “ It ’ s really important that your people know that you have their back when things go South . They must trust that you won ’ t toss them under the bus or hang them out to dry when things happen . Everyone has different challenges and difficulties in their life . It ’ s important to remember that .”
Finally , vision is the fourth component . “ Having an innovative team that can visualize and contributes to the direction of the company is so important - and must also be encouraged ,” he says .
264 May 2021