TUENTI ECUADOR accomplishments through the pandemic was being able to quickly coordinate and transfer all of our customer service staff out of the office and into their homes . As the global crisis comes to an end , we are certain that we will not fully transition back to our office spaces , but rather follow in the footsteps of leading innovative companies with a work from anywhere model .”
Looking to the future , Suarez Napolitano is clear that the company is not resting on its laurels . “ There is no slowing down for Tuenti . We strive to become the leading telco brand for the younger generations , maintain our current growth rate , and strengthen our market position as the third biggest telco brand in Ecuador .” Accomplishing those ambitions requires
continuing down its customer-centric path . “ We must continue to digest our customers ’ needs , and prepare new and better features that best fit our client base - both during and after the pandemic .”
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