UNITED STATES AIR FORCE
Nic
Chaillan | USAF
One of the most important elements of this transformation is listening to the end user – the airmen and women , the ground personnel – whose safety and efficacy is so closely linked to the technology on which they increasingly depend .
“ THIS APPROACH TO SOFTWARE MIGHT BE THE DIFFERENCE BETWEEN WINNING AND LOSING ”
NIC CHAILLAN CSO , US AIR FORCE
“ In four of five years , I ’ d like to see at least the 100 – maybe 500 – most widely used applications in the Air Force have consistent user feedback ,” says Whittall . “ That would be a game changer . It would allow us to manage the entire portfolio with another set of data that would rank the 500 most widely used systems by user satisfaction .”
The US Air Force ’ s radical transformation is taking shape , but it still needs scale . Innovation and adoption mean nothing until they permeate the fabric of the organisation . For Chaillan , that means breaking down silos and reusing code across multiple agencies .
“ It ’ s already hard enough to compete against other nation states ,” he says , “ We can ’ t fight among ourselves . I ’ m not going to lie , when I joined I was a little surprised
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