Technology Magazine May 2021 | Page 77

VERIZON BUSINESS
Aside from assisting its customers with COVID-19 disruption , Verizon Business has also embraced the changes it has wrought internally . “ I started in Verizon in December of 2019 , says Hussain . “ And we went to work 100 % from home in March of 2020 . I haven ' t been back to the office since . Despite that being unthinkable a year or two ago , we ' ve been very effective and have learned how to carry on with advanced communications and virtual meetings . We ’ ve figured out how to be much more effective working from home . That means additional communications with employees , and making sure that we are doubling down on emotional intelligence .” That experience has informed the solutions it offers customers . “ We ’ ve begun to offer all kinds of secure
technologymagazine . com 77