Technology Magazine May 2022 | Page 169

AI AND DATA ANALYTICS

“ ORGANISATIONS NEED TO EMBED MODERN LISTENING STRATEGIES TO GATHER INSIGHTS THAT REVEAL WHAT EMPLOYEES ARE THINKING AND FEELING TO INFORM THE ACTION THEY TAKE ”

PHIL PRINGLE STRATEGY DIRECTOR , QUALTRICS emotional intensity , to paint a more complete picture of the employee experience ,” outlines Pringle .
He concludes : “ This practice assesses the entire employee journey — going all the way from the candidate ’ s hiring and onboarding experience to their exit interview . With experience data , employers can gain a better understanding of what people are experiencing day-to-day and what changes need to happen to create ideal working environments where people feel connected , able to perform , and can develop their career . It ’ s X-data that ultimately equips business leaders with the insight they need to stem the Great Resignation .” technologymagazine . com 169