“ People are super passionate about Pepsi , our brand , our products and delivering those products to consumers who also love our products ”
BRIAN BALZER VP , DIGITAL TECHNOLOGY & BUSINESS TRANSFORMATION , G & J PEPSI-COLA BOTTLERS
for back-office IT . I want the business to spend dollars using those brilliant minds to solve business problems and bring about creative solutions to our workforce . That ’ s where we really began making progress in terms of digital transformation and bringing
value to G & J Pepsi . It ’ s exciting to see our strategy working .”
G & J Pepsi also has a unique philosophy when it comes to technology and digital transformation : the company wants to reach Gemba through technology . Gemba is a Kaizen Six Sigma Production Philosophy that emphasises the importance of leadership having a clear understanding of what is happening at every level .
“ Getting to Gemba means , “ getting to the real place ”, the place where the problems are or where the work is done . It ’ s critically important that we never put a great technology on a bad process ,” explains Balzer . “ So , pulling in our business partners up front to be a part of the solution is important . Before we deployed Dynamics 365 last year for our Sales and Service teams , we ran through over 150 different business
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