Deloitte and Multichoice partner to harness data insights reaching new heights in pay TV
Deloitte ’ s Ryan Norris and Quentin Williams join Multichoice ’ s Debra Goosen to discuss the quest to turn Multichoice into an insight-driven company
Deloitte started their journey with South Africa ’ s Multichoice in September 2019 , with a shared vision around making Multichoice a data , analytics and insightdriven organisation . With a cloud based data and analytics platform and innovations such as warehouse automation , they are achieving things in the pay TV space that are world-leading .
Ryan Norris and Quentin Williams are two of the Deloitte Africa Analytics leaders . Together , they work with Debra Goosen , Lead : Analytics Innovation at Multichoice , who sets the vision and course of the current programme , as well as ensuring execution against the enterprise data strategy .
Goosen is pleased that Multichoice achieved a balance between governance versus squad autonomy : “ What we ’ ve established is an architecture community in order to set up those guardrails , and an important component or construct of that is the representatives from across the data and analytics community , engaging and participating in that architecture community forum .”
The Vibranium Programme
The idea behind Vibranium originates from Marvel ’ s Black Panther . Much like Wakanda is a city of scientific advancement , Vibranium symbolises the powerful insights that data ( the Vibranium ore ) can provide , in terms of getting closer to the customer and their needs .
Williams adds : “ Deloitte is on the journey with Multichoice . With Vibranium we had to look at the process and the approach , ensuring that every aspect of Vibranium is value-driven , not just insight-driven .”
Norris remarks : “ We have a shared culture and ethos , so we clicked right from the beginning . It ’ s one of the largest programmes from an analytics perspective , with 140 + analysts within Multichoice , from data engineers and data scientists to principal business analysts and scrum masters ,”.
Williams reveals that it is possible to get the best of both worlds : “ Excellence and flexibility can go hand-in-hand . They ’ re not mutually exclusive . You can be agile and you can still deliver excellent outcomes .”
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