DIGITAL LEADERSHIP
ISE
AS A
CTO
The role of the CTO has become vital in post-pandemic times , as technology drives transformation across every business function , bringing with it numerous operational gains , people insights and enhanced customer experiences .
With such widespread assimilation of technology , game-changing CTOs must sit alongside the CEO , and plug into the mindset required to sustain and improve profit margins , so that innovations are developed in line with the bottom line and not just ‘ nice to haves ’.
When asked how CEOs could work more closely with their CTOs , Mitch Berlin , Vice Chair of EY Americas Strategy and Transactions , says that digital strategy has become more of a horizontal approach : “ Digital accelerators impact the entire organisation , from your finance , function , HR function all the way through production , and delivery . It ' s much more of a partnership between not only the CTO and the CEO , but really the CTO and all the functions , because every function can be improved through digital enhancements ,” says Berlin .
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