Despite becoming a common theme in technology , manufacturing , and other industries , RPA has yet to seep into the sphere of stragglers hesitant about dipping their toes in the AI pool . A form of software automation , RPA – as its name suggests – uses bots to perform repetitive , routine tasks like data entry , document processing , and customer service queries with speed and accuracy , which is why it ’ s hard to believe it hasn ’ t been snapped up everywhere .

Nevertheless , there are many benefits of RPA that businesses can leverage to drive efficiency and productivity across their organisations , with a report by McKinsey finding that 60 % of jobs could save around 30 % of their time by utilising business process automation – leading to the global RPA market being forecast to reach around US $ 19bn by 2030 , according to research by ReportLinker .

“ RPA lets software robots take away the boring and repetitive tasks from your key business processes ,” says automation software company UiPath . “ Mundane work becomes fast , error-free and automated .”

Automation technology is becoming increasingly crucial for organisations , describes Ebru Binboga , Director of Data , AI & Automation at IBM UK & Ireland , as they work to reduce costs , overcome a skilled labour shortage , meet sustainability goals , and maximise the value of their employees ’ time and talents .

“ Intelligent automation – the combination of AI and automation technologies – is a core part of our client offering ,” she explains . “ IBM has the tools , insights , and expertise to

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