AI / ML
What is RPA ?
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paper-heavy and process-driven sectors – like the financial services industry – by minimising the need for people to be involved in certain processes that might typically have required extracting data from large numbers of documents . Even during the peak of the pandemic in 2020 , when most were relying on screens and working from home , an estimated 2.8tn pages of paper were printed .
Machine vision automation is not just about scale , though – it ’ s about accuracy and improving the work humans do as well : “ The tedious repetitiveness of these tasks contributes to significant error rates and leads to low satisfaction and high levels of turnover , particularly when dealing with handwritten documents which are processable with IDP ,” McCandless explains .
“ Machine vision-based technologies are even becoming central to the creation of automations themselves . For example , instead of relying on human workers
to describe processes that are being automated when designing automations , recordings of the process to be automated are created , and then machine vision software , combined with other technologies , is used to capture the process end-to-end , providing the input to automating a lot of the work needed to program the digital workers ( bots ).”
RPA : saving energy and boosting efficiency As Binboga explains , intelligent automation solutions like RPA can help businesses address challenges ranging from improving customer services to automating repetitive , low-value tasks for workers . “ For example , businesses that need to cut costs can use IBM Robotic Process Automation to drive efficiencies and reduce team workload , allowing staff to focus on other priority work that does require human input , increasing productivity ,” she explains .
136 May 2023