TCS
“ Rather than just deterministic AI chatbots, there’ s the possibility to bring in AI agents that can make decisions and execute workflows,” Prashant elaborates.
Furthermore, the autonomous enterprise concept represents“ a journey, not an end state,” according to Prashant, who emphasises the evolutionary nature of this transformation.
This evolution allows employees to focus on more strategic work while routine processes function autonomously, enhancing both efficiency and innovation capacity.
TCS is already implementing these concepts with leading clients, leveraging Gen AI to analyse operational data, identify process inefficiencies and pinpoint areas requiring manual intervention.
As enterprises advance toward autonomy, Gen AI and agentic AI will play a central role in reshaping business operations.
This journey begins with stablishing a clean digital core, ensuring ERP deployments remain agile and optimised.
208 May 2025