EQUIFAX ANZ
focusing initially on workforce transformation. Together, they undertook an ambitious project to revamp Equifax’ s technology team.
“ I wanted to turn over 200 people, hire them as full-time employees, take back an outsourcing agreement that wasn’ t working for 146 services, and I wanted to do it in five months. And we did,” Paul reveals.
The integration of these partners into Equifax’ s operations has been seamless.
“ I cannot tell an EPAM staff member from an Equifax staff member,” says Paul.“ I can’ t tell a UST employee from anyone from EPAM or Equifax.”
This level of integration creates a collaborative environment where partners contribute ideas and innovations beyond their contracted responsibilities.
“ Working with those two organisations is amazing. They don’ t treat me like a customer, they treat the entire thing like an ideation.”
The concrete benefits of these partnerships have manifested in various ways.
Paul recalls how EPAM helped tackle issues with Continuous Integration / Continuous Deployment( CI / CD) pipelines:“ As a result of all those mergers and acquisitions, my CI / CD pipelines were confused.
“ I got a couple of their people out from their cloud practice and we deleted 800 pipelines. We didn’ t need them.”
Similarly, UST contributed through its innovation centre:“ For one of our products in development, they saw that we were spinning on the requirements and couldn’ t finalise where we’ re going.
“ They said,‘ How about we throw our innovation centre at it for six weeks?’ It focused our mindset, we saw something tangible we could touch. That product will be in the market by about May of this year as a result.”
Embracing AI with a pragmatic approach With AI dominating technology discussions, Equifax takes a thoughtful, measured approach to implementation.
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