TECHNOLOGY

AI plays a role in two thirds of automakers ’ IT functions , with a similar proportion of companies in the sector leveraging it in their manufacturing processes . A third of automotive companies use AI in their R & D activities , particularly in association with autonomous driving and driver attention monitoring . AI is playing a growing role in vehicle marketing , helping automate customer service enquiry responses . BMW has notably deployed AI bots to engage potential customers of its ‘ i ’ electric vehicle range . Most automakers predict the largest AI investments will be seen in the manufacturing realm , driving up productivity and optimising supply chains and processes .

Almost 90 % of finance companies report cognitive technology now being a vital tool in delivering efficiency and value to the task of managing complex transactions , such as loan applications , customer credit scoring , and trading . Banks are investing in tools to analyse vast quantities of unstructured data in order to make better trades or improve their judgement of risks ; venture capitalists are using AI to better understand which companies they fund . Finance firms on average

20 November 2017