MORA TELEMATIKA INDONESIA

that we have , the geographical conditions that we have to lay the cable across , and also the depth .

“ And in Papua , we ’ re building towers to deal with the microwave connection and the only way we can get the material to the location is by airlifting . It ’ s extremely expensive and prohibitive , which is why the government support is important . Basically , the way it works is that we build the project for them and manage for 15 years , payment is based on the availability of the system .”

FORWARD THINKING What has allowed Moratel to overcome the environmental challenges and establish itself as a reliable provider of network infrastructure in the region , is a desire to stay ahead of the digital technology curve and also by keeping as many elements

as possible internally-managed . In fact , the only software platform that was not designed or managed by their own team was the Oracle suite , pertaining finances , the rest of the company ’ s entire digital infrastructure is all Moratel ’ s own work .

McPhail adds : “ As a company , one of the ways that Moratel can do to strongly compete in the market is by maintaining costs and quality by keeping in-house as much as possible .

“ Everything we do , in terms of how we manage the team , our internal management processes , knowledge managment , HRMS , dashboards , we ’ re trying to build everything in-house so that we have endto-end management ourselves .

“ Our IT team is a good example . We recently built our entire BSS stack for our IPTV service which includes automatic ordering and

96 November 2017