FWD INSURANCE
service for our sister entities in Hong Kong , as well as other countries where we market ,” notes Chantaravannakul .
“ Golden High have expertise in terms of handling this communication management platform and have been selected as our lead implementer in Thailand . They are really flexible , and I like them because in FWD Thailand we work our technology enabler from a businessvalue-creation point of view and they are flexible enough to adjust themselves
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“The challenge is balancing the standard technology used which gives us better leverage in terms of cost , but also the local customisation . This is quite a challenge , but we handle it quite well ”
— Verapat Chantaravannakul , Chief Information Technology Officer
NOVEMBER 2018