Technology Magazine November 2018 | Page 139

ASIA PACIFIC

“ It ’ s a journey and we have a relentless focus to do more for our valued client and advisors . And our success is reflected in our net promoter scores ”

— Ashvin S . Uttamsingh ,
Sun Life ’ s Chief Information officer
insurance company . It is not inherently a technology company and as it invests more and more in technology to better serve its clients , it does so with the help and guidance of key partners .
“ We rely on technology partners whose bread and butter is technology ,” he says . “ We leverage their R & D and expertise in delivering a better experience for our clients ”.
“ At Sun Life , we have a zero tolerance on client data exposure , and we collaborate with industry leaders , which share the same value and ensure industry-grade security .”
As technology continues to radically evolve and redefine both insurance providers and the insurance client , Sun Life ’ s digital transformation journey will never truly end . It cannot and Uttamsingh understands this . “ It ’ s a journey and we have a relentless focus to do more for our valued client and advisors . And our success is reflected in our net promoter scores .”
“ One of the things which is closest to our heart is the promise we made to our clients and we will be there at their time of need .”
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