Technology Magazine November 2018 | Page 246

MAUBANK LTD

Chief Information and Digital Officer Sudheer Prabhu is the man taking MauBank ’ s digital transformation strategy forward …

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M auritius is undergoing something of a banking boom right now . The island is fast becoming known as a growing , stable financial hub with banking options in sub-Saharan Africa often preferred to the often-volatile African markets ; there is currently $ 38bn in banking sector assets held offshore . Cross-border banking in Africa , since the global giants vacated the area following the global financial crisis in 2008 , has opened up many areas of growth and MauBank – Mauritus ’ third largest bank – is one such beneficiary of this new space .

To keep its customer offerings aligned with the demands of the modern marketplace , while operating as efficiently as possible , MauBank is in the process of digitalizing its customer journey and operational processes as it undergoes a transformation through engineering of business processes to bring operational efficiencies while reducing cost across the company . This is an overhaul that is seeing major growth at the bank as it reaches out further afield for new clients , and areas of expansion . Chief
NOVEMBER 2018