ECOBANK
Lusungu Mkandawire , Country Head of Information Security at Ecobank Transnational , discusses the impact new technology is having on banks in the age of digital transformation
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A s the first bank in Malawi to launch a mobile app , Ecobank is beginning to embrace technology in a bid to stay ahead of its rivals . With 80 % of the population in Malawi unbanked , Ecobank remains determined to lead its competitors and set the trends in the industry . Lusungu Mkandawire , Country Head of Information Security , believes it ’ s vital that Ecobank continues to innovate and remains the first institution in the field to implement new software and react to change .
With innovation firmly in mind , Ecobank became the first bank in Malawi to launch a mobile app called ‘ Ecobank Mobile Banking App ’. The service is accessible on Android and iOS operating systems and is immediately available for download .
“ We were the first bank to connect mobile wallets before every other bank in the country ,” says Mkandawire . “ We are also the first bank to have an Unstructured Supplementary Service Data ( USSD ) application that will support wallet to bank transaction . Our main strategy is to become more digital .
NOVEMBER 2018