PANDERO
Pandero is transforming the customer experience through digitisation , according to Frank Jarrin , Manager of Technology and Innovation
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A leading company in the collective funds system , Pandero SA has delivered more than 90,000 new vehicles and has more than 33,000 active clients under its umbrella . Whilst it has retained its competitive advantage within the local Peruvian market , the company is now seeking to diversify its portfolio and adapt towards a mobile-enabled sharing economy .
With brands such Audi , Citoren , Hyundai , Kia and more at its disposal , Pandero has undergone a twoyear digital transformation to take forward its strategic plan , attract future business and become increasingly agile , all whilst adapting its culture and transforming the customer experience .
The launch of its Pandero Fast initiative , for example , has enabled customers to obtain a new vehicle after providing 24 financial instalments . Similarly , its Pandero Inmuebles scheme has enabled clients to own their own home at a low cost of financing , aligning with the company ’ s sole purpose – to be ‘ an accelerator of collective dreams ’.
By undergoing a deep analysis of the needs of its customers , Pandero ’ s transformation has led to the implementation of a number of new digital tools .
NOVEMBER 2018