Customers walk into a store , scan in using an app , pick what they want , and leave ; no scanning of products required . UST Global was a key partner in the development of the frictionless pilot store technology .
The world ’ s relationship with IT has changed in recent years , says Scorza . When trying to implement wireless capability in-store half a decade ago , he was met with some resistance . “ In 2013 , we created any kind of innovative solution because you couldn ’ t get the stores to adopt it ,” says Scorza . “ The industry just wasn ’ t ready . I was always trying to push solutions out
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