Technology Magazine November 2019 | Page 324

TELUS DIGITAL
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“ We now have the ability to build intelligent systems and applications that really take advantage of data that we ’ ve had all along but never had the means to use effectively ”

— Steve Choi Manager , Data Products TELUS Digital this shifting landscape necessitated the birth of the dedicated digital arm . “ In the past , we didn ’ t have the right organizational structure to support the transformation ,” he says . “ That ’ s why there was this idea to spin off the digital group as a way to incubate new ways of working with an agile approach to delivering value , iterating quickly , and being able to experiment .”
Over time and along with shifts in consumer expectations , particularly around mobile , TELUS needed to consolidate silos , technology stacks and
NOVEMBER 2019