NOTTING HILL GENESIS
NHG envisioned the type of “ simplicity and intuitiveness integrated into platforms such as Netflix ”. As such , they were initially on the hunt to buy such software , before realising that nothing of that ilk existed for the housing sector – they would have to build it themselves .
Bringing together and centralising systems of information into one , easy-to-access platform , Workwise reduces the amount of labour on the part of both staff and residents . The proprietary platform automates the allocation of different information while also providing tenants with a space to log issues and speak to their named contact , who will automatically be able to see any and all changes , conversations , and actions being taken in one location .
“ Being in one ecosystem really helps us simplify some of those issues , making our environment much more secure at the same time as opening it up to the people that need it – like our local officers , who need that information out in the field ,” says Peter .
Now that Workwise is in place , the organisation can focus on providing “ a seamless , reliable , and more responsive service ” for the residents it serves to generate “ richer conversations and richer experiences ”.
Transforming Notting Hill Genesis team into ‘ changemakers ’ Achieving a seamless service for residents has meant quite a lot of investment in change , both financially and culturally , since
142 November 2022