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FUJITSU : LEVERAGING TECH TO IMPROVE WORKPLACE WELLBEING
Griggs says : “ We don ’ t just need collaboration with fintechs , but we also need big tech and other tech vendors . For example , we work with cyber companies like Thales and CrowdStrike to support data management companies .
“ To manage data and workloads efficiently and effectively , we work with Delphix , Suse and Nuix . Even for AI ethics , we work with a company called 2021 . AI , which looks at AI governance and how you make sure that you embed that in the way that you work .
“ We also work with workplace technology partners like Riverbed , which understands how the services we provide our colleagues can be used to best effect . With Riverbed , we can identify where things aren ’ t working
The returns on implementing technology to maximum effect don ’ t just extend to operations and boosting customer experiences , they can have a significant impact on employee wellbeing .
This is all the more important in financial services , with research conducted by Solidatus revealing that 71 % of global data leaders in financial services are on the brink of quitting .
It doesn ’ t need to be this way , though and Fujitsu ’ s workforce is starting to see the benefits of using tech to improve workplace wellbeing .
As put by Griggs : “ We are seeing some of these AI-driven technologies taking a lot of the mundane , repeatable tasks out of workers ’ intrays .
“ These technologies provide the right information at the right time and at Fujitsu , help our team to deliver the right personalised service to our customers . This in turn helps our customers to provide a better service to their consumers .
“ Of course , privacy should be taken seriously here and it ’ s important to find the right balance between consumer data and respecting privacy laws .”
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