Technology Magazine November 2023 | Page 155

TELUS
“ We ’ ve built this world-leading AI platform using large language models ( LLMs ) to incorporate image generation , document intelligence and multiple interfaces – equipping our team members with a safe and secure way to experiment with AI at work ,” adds Jafri . “ With nearly 7,000 unique users already , our goal is to get our team fully AI-enabled and adopt these cutting edge technologies in our products and services .”
Fahmy stresses that TELUS is committed to using GenAI responsibly , while also making it fully accessible and harnessing its power .
“ We ’ re ahead of the curve and well-versed in how GenAI can enhance both customer experiences and our own . However , to truly unlock the tremendous potential GenAI has to offer , we must use it responsibly , ensuring we mitigate the challenges it can present and use in a way that ’ s friendly for all .”
Embracing the potential of GenAI ’ s transformative capabilities , TELUS is fully committed to leading the charge towards responsible use , all in pursuit of a brighter , more inclusive future .
Fahmy , expressing his dedication , emphasises , “ Our role as pioneers in the GenAI realm is one we hold with great responsibility . We are only at the beginning of this incredible journey and we eagerly anticipate the exciting innovations and opportunities that lie ahead .”
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