Technology Magazine November 2023 | Page 158

DPV Health in Victoria , Australia , undertook a digital transformation set against the backdrop of COVID-19 , delivered by awardwinning CIO Noel Toal
DPV HEALTH
DPV Health in Victoria , Australia , undertook a digital transformation set against the backdrop of COVID-19 , delivered by awardwinning CIO Noel Toal

Everyone faced unprecedented challenges during the COVID- 19 pandemic , but imagine those hurdles being amplified working in the healthcare industry in one of the most locked-down places on the planet . Then imagine implementing a company-wide digital transformation while simultaneously saving lives .

Noel Toal describes that situation as “ change on steroids ”, and few could argue with that .
Toal is the CIO of DPV Health , a community health service across 20 sites in the northern suburbs of Melbourne , Australia . DPV Health offers everything from GP medical services through the whole range of allied health services , mental health services , dental and disability services .
Under Toal ’ s leadership , DPV Health is using technology to improve the client experience and to improve the ability of its clinicians to deliver excellent care .
Toal ’ s first senior role was as a regional head of ICT for a large international software development company with clients including the National Australia Bank , JP Morgan , and Swiss Reinsurance .
From there , Toal had something of an epiphany and thought that maybe an ICT leader like himself should have a greater understanding about the world of business , so he studied for an MBA .
158 November 2023