DPV Health also utilises AI on some cyber security tooling , and Toal says it ’ s a great way to make small teams more efficient – “ AI is a really powerful way to do some of that leg work for you and just let your people focus ”.
Cyber security is also the one thing that Toal says , when asked , what keeps him awake at night .
“ It ’ s got to be cyber security , right ? That has always been the case but it ’ s been moving towards what I would call drive-by cyber attacks because people can just go on to the dark web and they can download quite sophisticated tooling and run it – but now that tooling is AI enabled .”
“ Around 59 % of breaches in healthcare come from compromised credentials . They ’ re coming from phishing . You need good internal controls to deal with hackers who use legitimate user credentials . The other element is mistakes . If you look at some of the big breaches that have happened , they are simple mistakes .”
“ So how do you deal with mistakes ? I think you ’ ve got to have really good controls so that when someone does make the inevitable mistake , you pick it up , and you deal with it .”
Toal can rest easy , safe in the knowledge that his extensive skills and experience have not only delivered DPV Health ’ s digital transformation , but also along the way improved the health services and care for thousands of people .
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