CITY OF AURORA
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“ AS WE LOOK AT SMART CITIES AND , IN AURORA ’ S CASE , THE PHYSICAL GROWTH THAT WE HAVE , THERE ’ S JUST SO MUCH OPPORTUNITY ”
— Aleta Jeffress , Chief Information and Digital Officer
IT department ,” she says . “ We ’ re on our third iteration now , and there ’ s a good process in place . Our customers know what to expect , we can utilize our resources and share updates and move projects along in a timely manner , considering resources and budget .”
It was also a matter of systemic upgrades , modernizing legacy systems and moving to the cloud . “ We have a solution rationalization modernization effort – an SRM for short . When I got here , we took inventory of all the products we had , really ensuring that we were looking at the entire picture and not just the biggest applications .” Beneficiaries of this approach include the upcoming modernization of computer aided dispatch and ERP systems , and Jeffress is also “ working on a workflow implementation that would update how we do our land management , and how we work with developers and permits .” The city also examines its systems in order to determine if they would benefit from cloud transformation . “ If the platform is such that we could move to a cloud model , and it makes sense from a cost
OCTOBER 2019