“ Proofpoint enables us to successfully address the issues at the very heart of risk — people and email .”
— Tim McCain , Chief Information Security Officer , City of Aurora
The Solution
Picking a Pro
The security and infrastructure teams evaluated solutions , including numerous Proofpoint competitors and Proofpoint . When it came to conducting a POC , the choice was clear .
“ Proofpoint ' s level of professionalism , technical ability , and understanding of our needs was way above other vendors ,” said McCain . “ They made the POC easy and answered every question we asked . They even answered questions we didn ' t think to ask .”
The City of Aurora chose a comprehensive Proofpoint solution . Email Protection protects users against malware , impostor emails , and stopped the flood of spam that was generated from infected systems . If emails are become malicious after delivery or use evasion tactics , Threat Response Auto-Pull ( TRAP ) enables McCain ' s team to automatically pull them out of users ' mailboxes . Targeted Attack Protection ( TAP ) proactively stops advanced threats before they reach users ’ inboxes , including zero-day attacks and emerging threats . In addition , the TAP Attack Index identifies the City ' s most attacked people and surfaces targeted ransomware attacks . With Email Encryption , users can now encrypt email messages with a click , enabling the City to more easily meet a wide range of compliance requirements . Proofpoint Security Awareness Training provides phishing reports that enable the team to analyze the City ' s phishing risks and know where to target additional training .
Empowered and Engaged
McCain ’ s team is taking on a security operations role with the help of the Proofpoint dashboard and support . They ' re proactively preventing spam flare-ups . The SecOps team historically would see a 72-hour turn-around from the point of attack to exploitation that in certain cases would result in thousands of emails being sent to City employees . It took hours to remove these from mailboxes . The team has reduced spam flare-ups to zero .
The Results
“ Proofpoint ' s ability to make security real enables us to engage everyone — from City leadership on down ,” said McCain . “ My team ' s confidence has grown , and now they feel like ‘ CyberCSI Aurora ,’ which is great .”
McCain said he can ' t overstate the value of Proofpoint solutions and regular business reviews with his Proofpoint account team . Proofpoint is always available as the team gains leading-edge security knowledge and experience , giving them confidence . In fact , deployment of the Proofpoint platform has been accomplished faster than planned , which has enabled Tim to shift focus to roadmap projects almost a year ahead of time .
“ Proofpoint enables us to successfully address the issues at the very heart of risk — people and email ,” said McCain . “ Their support is amazing . I can say without hesitation that Proofpoint is an unqualified success .”
For more information , visit www . proofpoint . com