PROSEGUR

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One of the key developments put into practice by Prosegur has been the introduction of offsite ‘ Smart Centres ’, using technology to offer improved security services at the sites . “ In some situations , we can have an operator seated in a control room performing multiple roles at once , such as digitally patrolling via cameras ,” says de Suñer . “ Instead of a one-hour physical patrol , they can do it in 15 minutes . The idea is to complement and support our physical patrols . We can achieve an increase in productivity and carry out more frequent patrols , while reducing our vulnerability to sick leave or weather problems . For example , we can do two physical tours a shift , and six digital – eight in total , double the four physical patrols from before . This way we maximise the efficiency of our security services , providing higher security with less resources . If needed , smart centre operators can coordinate officers on the ground to respond . If there ’ s a false alarm , that ’ s caught at the smart centre .”

Beyond serving to expand security officers ’ reach , technological solutions are also in place to notice unseen

OCTOBER 2019