AI
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“ While the first references to intelligent objects can be found as far back as Homer ’ s Iliad , and science fiction writers like Isaac Asimov have long entertained the possibility for AI to simulate and even exceed human capabilities , RPA has – perhaps fittingly – led a humbler existence ” still put a lot of stock in the interplay between the apparently similar , yet distinctly different technologies .
In 2017 , when it was starting to become apparent that RPA was stepping out of its theoretical and experimental stages and would be a fundamentally vital business tool in a short while , a report by the Institute of Electrical and Electronics Engineers ( IEEE ) provided a working definition of RPA and , more importantly , a distinction between it and AI .
AI : “ The combination of cognitive automation , machine learning ( ML ), reasoning , hypothesis generation and analysis , natural language processing and intentional algorithm mutation producing insights and analytics at or above human capability .”
RPA : “ The use of a preconfigured software instance that uses business rules and predefined activity choreography to complete the autonomous execution of a combination of processes , activities , transactions , and tasks in one or more unrelated software systems to deliver a result or service with human exception management .”
In simple terms , AI mimics the way
OCTOBER 2019