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US-based Salesforce specialises in cloud software for enterprise , particularly in customer relationship management ( CRM ). In 2019 , with 35,000 employees worldwide , the company reported its revenue as being $ 13.28bn . Salesforce ’ s CRM solution goes by the name of Salesforce Customer 360 , and is used by companies such as T-Mobile and Unilever . The company ’ s analysis offering is known as Einstein Analytics . Able to take in data from sources inside and outside the Salesforce ecosystem , Einstein also employs AI to augment analysis and make predictions for the future . OCTOBER 2019