HENKEL ADHESIVES
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“ The foundation of any digital transformation is the people ”
— Dr Nick Miesen , Head of Digital Operations , Henkel Adhesive Technologies there ’ s a lot of tough work in adopting digital strategies and that there ’ s no silver bullet . If your processes aren ’ t standardised and you don ’ t have the basics in place then worrying about the ‘ sexy ’ tech like AI or VR just won ’ t work - you ’ ll stay locked into the experimental phase .”
Miesen elaborates on the ‘ digital backbone ’. This refers to the infrastructure , strategies and processes in place that enable technology adoption to be maximised and bring operational excellence . “ It ’ s really important to
OCTOBER 2020