OVERCOMING THE CHALLENGES
BELL
Bell ’ s Dominique Gagnon and Giovanni Sansalone guide us through digital transformation as it pertains to cybersecurity and network evolution
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D igital transformation is a critical imperative for companies across the world , but it can be a challenge to know where to begin . As observed by Giovanni Sansalone , Vice President , Product Management at Bell , for those organizations undergoing digital transformation , there are a number of factors that can impede success .
OVERCOMING THE CHALLENGES
“ The most common challenges come from initial resistance or a lack of desire to truly enact change . It ’ s important to have everyone accept that they need to change in order to stay competitive , either by improving on the way they serve their customers and employees or being more effective at generating awareness .” Overcoming that resistance to change , Sansalone explains , requires involvement from the leadership team to make it clear why such a digital journey is necessary .
“ The second challenge we encounter is a lack of expertise needed to understand the business problem from an end-to-end perspective ,” says
OCTOBER 2020