EXPO 2020 DUBAI
The app allows visitors to :
• Purchase and manage of tickets
• Create a personal schedule of events , attractions and parades to see
• Choose from 200 + dining options , and find themed culinary events
• Manage their Smart Queue reservations and buy Expo 2020 tickets
• Use the interactive , GPS-enabled map with step-by-step directions
• Find useful info from Expo ’ s chatbot and Customer Contact Centre
• Keep a record of their journeys in a Digital Passport
• Test their knowledge of the participating countries and the UN Sustainability Goals
“ We are setting new standards for others to follow ”
MOHAMMED ALHASHMI CHIEF TECHNOLOGY OFFICER , EXPO 2020 DUBAI
Power of partnerships In order to bring Expo 2020 to the world stage , Alhashmi has relied on a wide ecosystem of trusted technology partners that include :
• Accenture ( Digital Services Partner )
• Cisco ( Digital Network Partner )
• Etisalat ( Telecommunications Services Partner )
• SAP ( Innovative Enterprise Software Partner )
• Siemens ( Infrastructure Digitalisation Partner )
• Terminus ( Official Robotics Partner )
“ To deliver an exceptional Expo , we had to partner with the best . We have great technology partners who all did a brilliant job . Everything that they ' ve done somehow touches everything the visitor will experience .
“ For example , one of our partners created an app informing visitors how to get to specific points in the shortest amount of time – essential when the site is twice the size of Monaco . This is something so simple , yet so effective ,” said Alhashmi .
When asked how long you would need to look round Expo 2020 , Alhashmi said it could take 30 days . “ At least 30 days ,” he smiled . “ But more importantly , come and see for yourself . Join the making of a new world and see where the future is taking us .”
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