“ What I find really exciting is that having grown up in defence and spent a full career there , I principally , passionately believe in the outputs and the outcomes of the MoD ”
JONATHAN COLE DIRECTOR , DEFENCE , BT
Cole holds personal accountability and responsibility for operational excellence in his role , as well as for the profits and losses of service delivery and future business sales .
Nevertheless , he says : “ What I love about my job is that I have end-to-end responsibility , the delivery of which I am
held accountable for across the entire spectrum of live service delivery and operations for customers , as well as for future programmes in-flight , including change management . I also look at the ways in which we can help and partner with defence – ( and with others in the defence community ) – to deliver the sorts of IT services that the MoD desperately needs .”
Over the last 20 years , BT has predominantly been delivering to the MoD through two main contracts : the Defence Fixed Telecom Service ( DFTS ) and the Integrated User Service ( IUS ). Both of these programmes , along with other programmes delivered by other industrypartners , contribute significantly towards what the MoD now calls the ‘ Defence Digital Backbone ’ ( DDB ).
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