CREDIT : UNIVERSAL ROBOTS landscape , key automation trends such as AI are transforming how organisations operate by enhancing user experiences and streamlining processes .
“ Organisations can augment people ’ s productivity by using digital employees that perform tasks to produce outcomes , and secondly , they can orchestrate business processes and work by combining AI with learned skills for routine tasks ,” IBM ’ s UK & I Executive Director , David Hewitt , explains . “ This is critical as the demand for companies to adjust to rapidly changing conditions has led to increasing scale and complexity of IT and business systems that require digital intervention to support IT teams who are already under much strain .”
Significantly involved is AI , which is already setting a new pace of development in automation and robotics . Not only is it making software development faster and more effective , the technology can also be optimised for a broad range of tasks and business challenges .
Some current enterprise automation trends within this include multimodal AI and agentic AI , as Joe Dunleavy , Global SVP and Head of AI Pod at Endava highlights .
“ Multimodal AI is emerging as a significant trend , combining various forms of AI , such as text , voice and image processing to provide more comprehensive and versatile solutions ,” he says .
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