Technology Magazine October 2024 | Page 107

CREDIT : UNIVERSAL ROBOTS
IOT

“ BY STREAMLINING REPETITIVE AND TIME-CONSUMING TASKS , AUTOMATION ALLOWS PROCESSES TO BE COMPLETED MORE QUICKLY AND ACCURATELY ”

JOE DUNLEAVY GLOBAL SVP AND HEAD OF AI POD , ENDAVA
“ Automated fraud detection systems and customer service chatbots are transforming how financial institutions operate ,” Joe says . “ These tools have the ability to greatly enhance security and improve customer service by providing instant , reliable support .”
One area in which it is successful is the financial services sector , particularly as businesses have started migrating more towards the cloud . Plenty of organisations have now implemented significant cloud architectures that can support cost management , fraud detection and compliance .
David adds : “ The pace and complexity of this amount of change has brought with it real challenges in controlling and understanding cloud spend .
“ Using FinOps capabilities , global banks are now gaining automated visibility into costs and spending across all AI , hybrid cloud and application modernisation
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