MISSION ROCK RESIDENTIAL
Henley at the Rim-San Antonio TX
This balanced approach , which Kevin refers to as “ the art of the possible ” forms the north star of Mission Rock ’ s technology strategy . It ’ s a strategy that recognises the power of technology to transform operations , while never losing sight of the fundamentally human nature of the multifamily housing business .
“ We ’ re using collaborative working groups with individuals from different departments to identify and prototype use cases that truly add value ,” he explains . “ To investigate , for example , the customer facing innovations in the property technology space . But we ’ re also focused on getting back to the basics . The first step on our strategy is to ensure our core systems , our underlying data and our communication and collaboration tools are positioned as a stable foundation upon which these customer-facing tools can be added . We have a rather large , complex application portfolio and once we address the foundation , our shift is looking at optimising and rationalising those tools .”
Data-driven decision making Data analytics forms another cornerstone of Mission Rock ’ s technological approach . In an industry where small efficiency gains can translate into significant cost savings and improved resident satisfaction , the ability to make data-driven decisions is crucial .
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