DIGITAL TRANSFORMATION
he concept of workforce management , which encompasses all the activities needed to maintain a productive workforce , has evolved significantly over the past few decades . From its roots in basic time-tracking and scheduling , it has grown into a sophisticated discipline that leverages technology to optimise human capital .
The rise of workforce management can be traced back to the industrial revolution , when the need for coordinating large numbers of workers in factories first became apparent . However , it ’ s in the digital age that workforce management has truly come into its own . The advent of computer systems in the 1970s and 1980s allowed for more sophisticated tracking and analysis of workforce data . As we moved into the 21st century , the internet , cloud computing , and mobile technologies further transformed the landscape , enabling real-time data collection and analysis on an unprecedented scale .
Today , workforce management has become a critical focus for businesses across industries . A recent survey by enterprise data platform Confluent underscores this trend , revealing that 32 % of IT leaders consider workforce transformation a ‘ top strategic priority ’ for the year , while 74 % agree it ’ s an important priority for their organisations .
The evolution of workforce management Workforce management encompasses the integrated set of processes that
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