Technology Magazine September 2017 | Page 205

ASIA

The annual revenue for FWD Insurance in USD

22

bn

creating solutions for people .”
Having hired employees to focus on the problem , not the solution , FWD Insurance then looked at technology . “ C2L BIZ has been a strategic partner for our digital transformation initiatives . Their one of the flagship mobility solution “ SymbioSys Sales Tool ” that allowed our sales team to sell our insurance products using tablets .
This paper less process allows the customer to digitally sign an application form and view sales quotations on the devices . Digital images of the documents are processed by the new business and underwriting teams of FWD using C2L BIZ ’ s “ SymbioSys New Business ” and “ SymbioSys Underwriting ” solutions . Agents hierarchy , performance and compensation are also monitored with “ SymbioSys Distribution Management ” using flagship solution of C2L BIZ .
As well as C2L , the company has also worked with Candela Labs to advance its technological transformation . “ Our partnership with Candela Labs ( formerly AWPL ) greatly contributed to our digitalisation efforts . FWD has been using AWPL workflows
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