AVI-SPL
customers have support behind them that quickly explains exactly what to do , before or as it ’ s happening . It saves organisations a tremendous amount of time and increases their employee ’ s and customer ’ s satisfaction ,” he adds .
A local force around the globe In 2013 , AVI-SPL exploded onto the global scene , becoming the first multinational AV systems integrator and collaboration solutions provider when the company expanded into the UK and Canada , and into Germany three years later . “ We saw this as an opportunity to be global providers and differentiators compared to our competitors ,” Zettel says . “ Our customers responded well to that , and then of course market expansion has done very well for us . All of these solutions are connected , and our service platforms that monitor everything are all connected . The global presence is clearly important to be able to ride a consistent and timely response to our customers on a global platform .”
Although it has a global reach , AVI-SPL still operates on a local level . “ We felt there was a clear need in Canada for a local provider with global capabilities ,” explains Boris Koechlin , Managing Director in Canada . “ We can go to our Canadian customers , many of whom are multinational organisations , and talk about how the local AVI- SPL in the UK or Germany , for example , can implement and standardise their workplace transformation throughout Europe . If not there , then the US or the Middle East , or Asia . Wherever in the world they need to go .”
The company has achieved a lot since it ’ s been in the Canadian market , and is currently doing business with nearly half of the Canadian Fortune 50 companies . “ We ’ ve done campuses for Imperial Oil , including its global headquarters in Calgary ,” Koechlin says . “ We ’ ve carried out work for Deloitte , a top financial services
224 September 2017