MIDDLE EAST
“ From video and audio conferencing to banquet conferencing , we are implementing a new digital solution to promote our events ”
— Khaled Koro IT Manager for Kempinski Hotels
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Television ( IPTV ), is installed in all rooms where they can gain full access to view bills and other interactive services .
“ We also use technology to enhance check-in and checkout experiences for guests and suitable applications for housekeeping , engineering and other operational departments ,” he adds .
“ These applications will instantly communicate the rooms ’ status update , additional requests and more . Nowadays , Kempinski Hotel Gold Coast City has invested in migrating into mobile technology . So , from having every room attendant having a smartphone , this particular application has enhanced the employees ’ productivity .”
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