KEMPINSKI HOTEL GOLD COAST CITY
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“ Unlike the old days , the hotel lobby is equipped with a stateof-the-art digital screen guiding guests to the hotel events and their location .
“ Future will utilise the VR technology in running more efficient “ virtual ” meetings whereby the individual won ’ t feel distant or remote from the other participants and would feel as all in one venue . “ Technology is going to further reshape the way we do business . All the big enterprises worldwide are focusing on the Internet of Things ( IoT ) and virtual reality ( VR ),” explains Koro . There will be truly no end to the value technology can add to travel and tourism , but we need to be careful it doesn ’ t become so good that guests prefer technology over the real thing .”
By embracing technology , eliminating all paper-led processes and reaching business maturity , Kempinski Gold Coast City is no stranger to change and will continue to train its staff members on all technology
SEPTEMBER 2018