to figure out what clients need in the market ; what are they asking for and what are they not asking for . And then to help them understand what is possible .”
In terms of “ what ’ s possible ,” Biller is forthright in his belief that AI will “ absolutely dominate digital transformation ,” both generally and at IBM . As algorithms gradually become increasingly sophisticated , the ability of AI and machine learning tools to accurately mimic the behavior of human operators increases , therefore emancipating people from strenuous
“ The trick for any digital transformation is to not only have the technology , but to also know how to collaboratively integrate it with the users into standard work processes and intelligent workflows .”
— Stephan Biller , Vice President Offering Management Watson IoT and Chief Innovation Officer
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