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Laurie Readhead is Bank of America ’ s Chief Information and Data Officer . The University of Arizona-educated American leads a team covering such areas as data management , capital analysis and more . She has previously held other senior roles at the company , including Consumer Market and Distribution Optimization executive for the Consumer Bank and Retail Customer Segment Strategy executive . Among her other responsibilities , Readhead vice chairs Bank of America ’ s Global Diversity & Inclusion Council . SEPTEMBER 2020