FIVE MINUTES WITH ...
Nikhita Hyett Managing Director , Europe of BlueSnap
BlueSnap is a global payment technology company providing an All-in-one Payment Platform which is designed to increase sales and reduce costs for B2B and B2C companies . It supports online and mobile sales , marketplaces , subscriptions , invoice payments and also manual orders through a VT .
Q . Could you give me an overview of your position and what it entails ?
» My role is to increase BlueSnap ’ s footprint in Europe . As a global all-in-one payment platform , our focus is to help businesses increase sales and reduce costs . My team and I work on strategic partnerships , new business , and account management . In addition , we help drive product innovation from a European standpoint .
Q . How would you describe your leadership style ?
» I ’ m not sure I have a particular leadership style , but collaboration is a value that I ’ ve always fostered within the teams I manage . I love working in a team . I enjoy bringing people together and pulling on each other ’ s strengths .
I also thrive on efficiency . Being a parent to two kids , I need to be efficient with my time . I also feel very strongly that a work / life harmony is important . A friend once told me it ’ s about “ harmony ” as there ’ s no such thing as balance – and , for me , I find that to be very accurate .
Q . How have you reacted to the impact of COVID-19 ?
» The pandemic has caused a huge shift to online payments and BlueSnap has definitely experienced this surge . As our customer base grows , so does our team . We ’ ve invested heavily in resources across the world . For example , we opened our office in Dublin last year , and as of last month , our payments solution has been available in India .
Q . To what extent has the pandemic impacted existing projects ?
» Many of our existing projects have either accelerated or enhanced their project scope . For certain businesses where online payments was more of a side project or a test , this is now their main and , in some cases , only source of revenue .
In addition , we ’ ve seen a massive demand for our Automated Accounts Receivable solution . Businesses cannot afford delayed payments and manual invoices – which is why they choose BlueSnap to remove this pain point .
Q . What are your priorities going forward ?
» Our main priority is to help businesses navigate the changing payments landscape post-pandemic . We ’ ll do this by optimising existing processes and taking advantage of new opportunities presented by cross border commerce .
We want to continue to be at the forefront of product innovation – and we see a big opportunity with Independent Software Vendors ( ISVs ) that are utilising BlueSnap ’ s Payments for Platforms solution .
22 September 2021