iOCO
Pryor doesn ’ t like the term digital transformation . It ’ s too broad . “ You ask 10 people what their definition of digital transformation is , you get 10 different answers .” She prefers digital enablement . “ Digital enablement is using technology to make your business work better . It can encompass moving your ERP to a cloudbased platform to take advantage of new functionalities , it can involve Zoom meetings . It ’ s about using the technology and using the advances in technology to improve the way you work and the way you communicate and the way you deliver .
The ‘ enabling process ’ “ Digital transformation is an enabling process . It ’ s using tech to work better . It ’ s easy to put the technology in place . It may be complex , but the easiest part is putting in the new system , building the new system , moving stuff to the cloud . The culture part is harder .
“ You ’ ve got to take people along for the journey . You ’ ve got to take Johnny along ; he ’ s been doing things his way for 20 years and is resistant to the whole cloud thing . You ’ ve got to take the finance department along and they ’ re saying ‘ why are we putting our stuff in the cloud ? What are the legislation requirements around this ?’ You ’ ve got to have a lot of dialogue and communication with people . Even though you are enabling them , you ’ ve got to convince them that ’ s a good thing .”
For Pryor , the process starts with two questions . What ’ s keeping you up at night ? And how can we solve that ? iOCO then explores how the organisation works and
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