Digital is a shift in focus from delivering pure IT solutions to reimagining customer value and experience delivery . Adapting to the faster speed of business , IT teams must also transform – building agility by cutting complexity – without sacrificing security and governance requirements .

Micro Focus believes that the quickest way to enable digital transformation at scale is to take a Digital Factory approach . We built our Digital Factory on the industry standard IT4IT™ , which prescribes a value stream approach . Micro Focus has composed the IT Operations value streams in IT4IT into four functional areas : Service Management , Service Assurance , Service Fulfilment , and Service Governance . Our ITOM solutions , unified by our OPTIC platform , deliver automation for all four .

A key component of the OPTIC platform , also adopted by T-Systems , is end-to-end IT & Robotic Process Automation , which helps our typical customer automate 75,000 IT process runs per year , save 120,000 person hours , reduce complex service provisioning from one week to less than 30 minutes , and complete human-to-machine interactions 85 % faster .

Thousands of ready-made operations – available through the Micro Focus Marketplace – help you orchestrate IT processes from incident remediation and infrastructure automation to application deployment , cloud service delivery , database integration , disaster recovery , robotic process automation , and service request fulfilment . You can start graphically in a low-code / nocode , drag-and-wire interface – or author text-based workflows in CloudSlang and integrate them into your DevOps pipeline as infrastructure-as-code . An enterprise-grade central control station allows you to monitor all flows centrally , manage user privileges , and provide audit-compliant documentation for every executed flow .

To find out how Micro Focus can help you build your Digital Factory and simplify the transformation of IT Operations into a digital center of excellence , visit www . microfocus . com / SimplifyIT .