TATA ELXSI : Digital transformation in telecommunications
RajaGopalan Rajappa , CTO , TATA ELXSI on the company ’ s partnership with VodafoneZiggo to drive digitalisation in the telco industry to meet evolving demands
In recent years , consumer behaviours have evolved . “ We are used to an enhanced ecommercebased experience in the way we consume services ,” says RajaGopalan Rajappa , CTO – Communication Technologies & Platform at TATA ELXSI . This evolution has driven the telecommunications industry to keep up with these expectations .
“ TELCOs have to become agile , open and cloudcentric to design offerings and fulfil their services digitally . If you look at the nature of services , consumption patterns and proliferation of media , there is a compelling need to build scalable networks that are cost efficient as well . In my view , these are the key drivers and forces towards transformation and digitalisation ,” adds Rajappa .
Helping VodafoneZiggo digitally transform its operations
“ I consider VodafoneZiggo to be pioneers in understanding and adapting to the needs of their customers ,” explains Rajappa . The company is focused on understanding B2B , B2C and wholesale market segments to offer custom-built design services and service delivery platforms .
As VodafoneZiggo ’ s primary ( end-to-end ) technology partners , TATA ELXSI helped with multiple programmes as part of its transformation journey . “ We were privileged to be part of the initial design , development and deployment plans . Today , we are glad to see the end result in terms of a successful rollout of a truly digital network and ecosystem ,” says Rajappa .
As part of the transformation , TATA ELXSI has played a key role as a System Integration ( SI ) partner in the implementation of :
1 . SD-WAN automation and orchestration for B2B / enterprise services 2 . Fixed network core automation and orchestration 3 . SD-security perimeter for products and services
“ These programmes involved infrastructure , network , CPE , services and security orchestration ,” explains Rajappa .
“ The orchestrator and automation function collects vast data and KPI towards automatic network scaling and proactive service remediation . We continue to work closely with VodafoneZiggo ’ s team to launch these products in the market and manage them . We will also continue to work with VodafoneZiggo to complete their transformation and digitalisation roadmap .”
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