VodafoneZiggo
“ WE ' VE BEEN INVESTING A LOT OF EFFORT AND RESOURCES ON MAKING OUR NETWORKS , PRODUCTS AND SERVICES BETTER FOR OUR CUSTOMERS ”
LEO-GEERT VAN DEN BERG DIRECTOR FIXED NETWORK , VodafoneZiggo
Transforming the organisation to a more digital business , such as customers being able to do services online , has been a critical part of the telco ’ s journey . Choosing new products or services with a click of a button “ instead of having to fill in 20 forms and waiting for a week .”
The likes of Tata Elxsi has been one of the partners that VodafoneZiggo works with to transform into a digital business by creating and integrating software defined networks : “ SDN and network automation is one of the big priorities for us ,” he explained .
Another key partner in this field is TCS , which has provided key solutions to enable this transition .
“ TCS is one of our strategic partners in the area of fibre build digitisation and automation ,” van den Berg added .
Quality and stability Van den Berg has a major role within the Fixed Networks team in keeping the systems up and running at all times , no matter what .
Away from the high street VodafoneZiggo shop fronts , the lights of the Ziggo Dome music venue in Amsterdam and the Smart WiFi-powered devices in the homes and hands of customers , above all else is the reliability of the networks themselves .
Van den Berg uses the analogy of a cruise ship : “ We have a lot of entertainment on offer and many happy customers on board . But the engine room is needed for
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